FAQs             Custom Made Pieces Jill will email or meet with you to help design and create what you have in mind for your wedding, prom, or just a night on the town. In addition, if you see an item that you like but prefer a different length or metal don’t hesitate to inquire. Pearl and Crystal Charts Jewelry with optional colors or custom orders can reference the Pearl and Crystal charts found in the jewelry section for an overview of design possibilities. Shipping Items are typically shipped USPS standard ground mail. The shipping cost for 1-3 items is $5, 4-6 is $8, 7-10 is $11. Orders of 11 items and up will have a relative increased rate. This pricing includes packaging and delivery. Shipped items should arrive in 7-10 business days. In addition, if you are interested in the package arriving sooner arrangements are able to be made. For additional information please contact Jillellen at jillellendesigns@gmail.com for expedited delivery options. Return Policy If for any reason you are not satisfied with your purchase, you can return it within 60 days from purchase for a complete refund, less shipping and handling fees.     © jillelllendesigns.com 2009. All Rights Reserved.